{"id":4089,"date":"2018-06-07T17:12:25","date_gmt":"2018-06-07T17:12:25","guid":{"rendered":"http:\/\/steningevik.se\/om-steningevik\/faq\/"},"modified":"2026-03-13T20:50:39","modified_gmt":"2026-03-13T19:50:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/steningevik.se\/en\/about-steningevik\/faq\/","title":{"rendered":"Questions and Answers"},"content":{"rendered":"\n
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QUESTIONS AND ANSWERS<\/p>\n\n\n\n

Hotel Info<\/h1>\n\n\n\n

Any information you might need during your stay<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>\n\n\n\n

Welcome to Steningevik<\/h2>\n\n\n\n

A warm welcome to us at Steningevik and we hope you will enjoy your stay with us.<\/p>\n\n\n\n

Below you will find some information that can be useful during your stay. If you have any questions or need anything please do not hesitate to contact us at the reception.<\/p>\n\n\n\n

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Adapters<\/h3>\n
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The reception can provide you with various AC power plug adapters.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Activities<\/h3>\n
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In the main building you will find our Spa Lounge which is open 17.00-20.00, with sauna and indoor pool. In winter, a hole in the ice in the lake, is kept open for winter swimming.\u00a0<\/em>
In the surroundings there are nice walking and exercise trails. A map is available at the reception and reflective vests and headlamps are available to borrow.<\/em>
You can play darts, billiards, board games, boules, kubb, corn-hole, etc. and bicycles are available for loan.<\/em>
Please ask for specific information about our conference activities.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Swimming Clothes<\/h3>\n
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We have swimming clothes for loan in the changing rooms and for sale at the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Luggage<\/h3>\n
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There is a locked luggage room adjacent to the reception where you as a guest can leave your luggage after checking out.<\/em><\/p>\n

The hotel takes no responsibility for valuables and overcoats. For luggage service please contact the reception.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Bar<\/h3>\n
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Our restaurant and bar are located in the main building.<\/em> <\/p>\n\n<\/div>\n<\/div>\n

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Payment<\/h3>\n
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We accept the following credit cards: AMEX, VISA, Master card, Diners Club as well as the mobile payments via Swish.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Visitors<\/h3>\n
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We need information about everyone staying at the hotel, including the hotel rooms, in the evening and at night due to security reasons. Register your guest \u00a0in the reception.\u00a0<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Fire Safety<\/h3>\n
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Each room has a smoke detector and a fire alarm. Please study the evacuation plan placed on the inside of the hotel door and locate the nearest emergency exit. In case of fire and the corridor is filled with smoke, you should stay in your room and await help. The room is a fire cell and resists fire for 60 minutes.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Bicycles<\/h3>\n
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We have bicycles for you to borrow. Please contact the reception.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Computer<\/h3>\n
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You can borrow a laptop in the reception on the first floor.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Electricity<\/h3>\n
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Power points have 230 V\/50Hz. Please contact the reception if you need an adapter.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Breakfast<\/h3>\n
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Breakfast is served in the restaurant on weekdays 07.00-09.00<\/em>
On weekends, breakfast is served according to agreement.<\/em>
If you wish to have a breakfast bag with you on early departure, please let us know the evening before, no later than 21.00.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Guest Questionnaire<\/h3>\n
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Your feedback is valuable as it helps us to develop and to further improve your next stay. We value your opinion and hope you will take the time to fill out the questionnaire available in the meeting rooms or leave your comments on the card on your bed. Thank you for helping us improve our service.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Hotel<\/h3>\n
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Steningevik has a total of 61 rooms and 119 beds.<\/em>
All rooms are equipped with TV, telephone, wireless network, iron, ironing board, hair dryer and safety deposit box.<\/em>
If there is anything you are missing, please contact the reception.<\/em>
Please respect that smoking is not allowed in our rooms.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Dogs<\/h3>\n
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Dogs are not allowed in the restaurant and in our public areas with respect for other guests except for active duty service dogs.<\/em>
We have one hotel room intended for bringing dogs, for prices contact the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Sustainability<\/h3>\n
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Steningevik is \u201cGreen Key\u201d certified. We actively work to reduce our environmental footprint by reducing our water and energy consumption, carbon footprint, reduce the usage of chemicals and recycle waste. We use 100% renewable electricity<\/em>.<\/em> Additionally we strive to use fair-trade certified, ecological and local produce and products. <\/em><\/p>\n\n<\/div>\n<\/div>\n

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Internet<\/h3>\n
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We provide a free of charge secure broadband connection via a city fibre network, wired connection and wireless connection up to 1000 Mbit\/s. To connect to the Wi-Fi, simply connect to<\/em> Steningevik Guest. Passwords are available at the reception, in the hotel information map and in the conference rooms.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Map<\/h3>\n
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Transportation<\/h3>\n
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It takes about 10 minutes by taxi to Arlanda and to M\u00e4rsta station from Steningevik. If you wish to book a taxi, we recommend Taxi Stockholm, phone number +46 8 15 00 00 or book on-line.
Bus 584 from the \u201cSteningebadet\u201d stop, 300 meters walk.
SL commuter train or SJ train from M\u00e4rsta station.<\/em>
Address:<\/strong> Steninge All\u00e9 111<\/p>\n\n<\/div>\n<\/div>\n

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Copying<\/h3>\n
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We are happy to help with copying and printing, both in color and black and white, contact the reception.<\/p>\n\n<\/div>\n<\/div>\n

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Pillows<\/h3>\n
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We have embedded with different types of pillows.
Choose which one suits you best!<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Recycling<\/h3>\n
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Please help us recycle by placing recyclable items on the desk such as batteries, bottles, cans and newspapers. We will then recycle it for you.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Bed Sheets<\/h3>\n
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We will change your sheets after 3 nights. If you want to change sheets more often or less often, contact the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Hotel Surroundings<\/h3>\n
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Steningevik is located a few hundred meters from Steninge Castle and Steninge Castle Village. Visit the popular \u201cStenladan\u201d, see more information www.steningeslottsby.se<\/a>
Steningevik is 3 km from M\u00e4rsta town centre and 5 km from Sigtuna town. Read more about the picturesque and historic town of Sigtuna and its surroundings on www.destinationsigtuna.se<\/a>
The \u201cIngeg\u00e4rd\u201d Trail runs through Steninge, a pilgrimage route that stretches between Stockholm and Uppsala. For more info see www.destinationsigtuna.se\/sv\/verksamheter\/ingegerdsleden\/<\/a><\/em><\/p>\n\n<\/div>\n<\/div>\n

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Parking<\/h3>\n
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Parking at Steningevik is free and you do not need a permit. If you have an electric car, we have 6 charging stations and you charge for a fee (Easy Park)<\/em>.<\/p>\n\n<\/div>\n<\/div>\n

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Reception<\/h3>\n
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The reception is manned 24 hours a day, dial 9 on phone. Here you can get information, print, book a taxi and buy kiosk goods and gift items.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Restaurant<\/h3>\n
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Our restaurant is located in the main building and serves breakfast, lunch and dinner.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Room Service<\/h3>\n
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We offer a menu of light dishes.<\/em>
Room service is ordered via the reception, dial 9.<\/em>
95 SEK room service fee will be added.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Smoking<\/h3>\n
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Smoking may only take place outdoors in the designated place.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Safety Deposit<\/h3>\n
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There is a safe deposit box in each hotel room and at the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Shoe Polishing Service<\/h3>\n
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There is a shoe polish machine at the main entrance and shoe care kits available in the hotel rooms.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Spa Lounge<\/h3>\n
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Our Spa Lounge is located downstairs in the main building. There is an indoor pool, men’s and women’s sauna, changing rooms with shower and towels. Bathrobe and slippers are provided in your hotel room.<\/em>
The Spa Lounge is open 17.00-20.00. Other times can be booked at the reception.<\/em>
The Spa Lounge can be booked for a group.<\/em>
We have swimming clothes for loan in the changing rooms and for sale at the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Ironing<\/h3>\n
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Iron and ironing board are provided in the hotel rooms. In some hotel rooms, the ironing board is hanging behind the curtain. If you wish to borrow a Steamer, contact the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Safety and Security<\/h3>\n
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The hotel is certified by Stay Safe Hospitality. This means that we work actively with fire safety, personal safety and information safety. Would you like to know more about our safety program, ask in the reception or read more on our website.<\/em>
Steningevik is manned 24 hours a day, you can always get in touch with personal, \u00a0dial 9 or + 46 8 591 231 50.<\/em>
In case of emergency and accident, call 112.<\/em>
A defibrillator and First Aid equipment are available at the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Taxi<\/h3>\n
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It takes about 10 minutes by taxi to Arlanda and to M\u00e4rsta station from Steningevik. If you wish to book a taxi, we recommend Taxi Stockholm, phone number + 46 8 15 00 00 or book on-line.<\/em>
Address:<\/em><\/strong> Steninge All\u00e9 111<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Telephone<\/h3>\n
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To get in touch with the front desk, dial 9.<\/em>
Steningevik’s phone number is + 46 8 591 231 50<\/em>
\u00a0<\/em>
Some phone numbers that may be good to have on hand:<\/em>
SOS Alarm – 112<\/em>
Healthcare Information \u2013 1177<\/em>
Taxi Stockholm – +46 8 15 00 00<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Fitness<\/h3>\n
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For those who wish to stay active, there are excellent opportunities nearby, including running, walking, and swimming in beautiful surroundings. We are also pleased to offer yoga mats for loan for personal exercise, either outdoors or in the comfort of your room.
We are happy to provide recommendations on scenic routes and other training opportunities in the area.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Newspaper<\/h3>\n
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Morning and evening newspapers are free of charge and are available in the main building, where you can also borrow reading glasses.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Laundry<\/h3>\n
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There is a laundry bag in the closet. Leave your laundry at the reception before 08.00 and you will have it returned by 18.30. For dry cleaning please contact the reception.<\/em><\/em><\/p>\n\n<\/div>\n<\/div>\n

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TV<\/h3>\n
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Below is a list of available channels.
1\u00a0\u00a0 SVT1
2\u00a0\u00a0 SVT2
3\u00a0\u00a0 Kanal 3
4\u00a0\u00a0 Kanal 4
5\u00a0\u00a0 Kanal 5
6\u00a0\u00a0 Kanal 6
7\u00a0\u00a0 Kanal 7
8\u00a0\u00a0 Kanal 8
9\u00a0\u00a0\u00a0 Kanal 9
10\u00a0 Kanal 10
11\u00a0 Kanal 11
12\u00a0 Kanal 12
13\u00a0 INFO KANAL
14\u00a0 Kunskapskanalen
15\u00a0 SVT24
16\u00a0\u00a0SVT BARN
17\u00a0\u00a0MTV 00\u00b4S
18\u00a0\u00a0France 24
19\u00a0\u00a0History HD
20\u00a0\u00a0NRK1
21\u00a0\u00a0NRK2
22\u00a0\u00a0DR1
23\u00a0\u00a0DR2
24\u00a0\u00a0YLE TV1
25\u00a0\u00a0YLE TV2<\/p>\n\n<\/div>\n<\/div>\n

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Checkout<\/h3>\n
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Checkout time is 10:00 on the day of departure.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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Wake Up Call<\/h3>\n
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For wake up calls, please contact the reception.<\/em><\/p>\n\n<\/div>\n<\/div>\n

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WiFi<\/h3>\n
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Steningevik WiFi is Steningevik Guest<\/strong>, the password is available at the reception, in the hotel room and in the conference room.<\/em>
The wireless network is free of charge.<\/em><\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Welcome to Steningevik A warm welcome to us at Steningevik and we hope you will enjoy your stay with us. Below you will find some information that can be useful during your stay. If you have any questions or need anything please do not hesitate to contact us at the reception.<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":4077,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4089","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/pages\/4089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/comments?post=4089"}],"version-history":[{"count":12,"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/pages\/4089\/revisions"}],"predecessor-version":[{"id":6878,"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/pages\/4089\/revisions\/6878"}],"up":[{"embeddable":true,"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/pages\/4077"}],"wp:attachment":[{"href":"https:\/\/steningevik.se\/en\/wp-json\/wp\/v2\/media?parent=4089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}