QUESTIONS AND ANSWERS

Hotel Info

Any information you might need during your stay

Welcome to Steningevik

A warm welcome to us at Steningevik and we hope you will enjoy your stay with us.

Below you will find some information that can be useful during your stay. If you have any questions or need anything please do not hesitate to contact us at the reception.

Adapters

The reception can provide you with various AC power plug adapters.

Activities

In the main building you will find our Spa Lounge which is open 17.00-20.00, with sauna and indoor pool. In winter, a hole in the ice in the lake, is kept open for winter swimming. 
In the surroundings there are nice walking and exercise trails. A map is available at the reception and reflective vests and headlamps are available to borrow.
You can play darts, billiards, board games, boules, kubb, corn-hole, etc. and bicycles are available for loan.
Please ask for specific information about our conference activities.

Swimming Clothes

We have swimming clothes for loan in the changing rooms and for sale at the reception.

Luggage

There is a locked luggage room adjacent to the reception where you as a guest can leave your luggage after checking out.

The hotel takes no responsibility for valuables and overcoats. For luggage service please contact the reception.

Bar

Our restaurant and bar are located in the main building.

Payment

We accept the following credit cards: AMEX, VISA, Master card, Diners Club as well as the mobile payments via Swish.

Visitors

We need information about everyone staying at the hotel, including the hotel rooms, in the evening and at night due to security reasons. Register your guest  in the reception. 

Fire Safety

Each room has a smoke detector and a fire alarm. Please study the evacuation plan placed on the inside of the hotel door and locate the nearest emergency exit. In case of fire and the corridor is filled with smoke, you should stay in your room and await help. The room is a fire cell and resists fire for 60 minutes.

Bicycles

We have bicycles for you to borrow. Please contact the reception.

Computer

You can borrow a laptop in the reception on the first floor.

Electricity

Power points have 230 V/50Hz. Please contact the reception if you need an adapter.

Breakfast

Breakfast is served in the restaurant on weekdays 07.00-09.00
On weekends, breakfast is served according to agreement.
If you wish to have a breakfast bag with you on early departure, please let us know the evening before, no later than 21.00.

Guest Questionnaire

Your feedback is valuable as it helps us to develop and to further improve your next stay. We value your opinion and hope you will take the time to fill out the questionnaire available in the meeting rooms or leave your comments on the card on your bed. Thank you for helping us improve our service.

Hotel

Steningevik has a total of 61 rooms and 119 beds.
All rooms are equipped with TV, telephone, wireless network, iron, ironing board, hair dryer and safety deposit box.
If there is anything you are missing, please contact the reception.
Please respect that smoking is not allowed in our rooms.

Dogs

Dogs are not allowed in the restaurant and in our public areas with respect for other guests except for active duty service dogs.
We have one hotel room intended for bringing dogs, for prices contact the reception.

Sustainability

Steningevik is “Green Key” certified. We actively work to reduce our environmental footprint by reducing our water and energy consumption, carbon footprint, reduce the usage of chemicals and recycle waste. We use 100% renewable electricity. Additionally we strive to use fair-trade certified, ecological and local produce and products.

Internet

We provide a free of charge secure broadband connection via a city fibre network, wired connection and wireless connection up to 1000 Mbit/s. To connect to the Wi-Fi, simply connect to Steningevik Guest. Passwords are available at the reception, in the hotel information map and in the conference rooms.

Map

Transportation

It takes about 10 minutes by taxi to Arlanda and to Märsta station from Steningevik. If you wish to book a taxi, we recommend Taxi Stockholm, phone number +46 8 15 00 00 or book on-line.
Bus 584 from the “Steningebadet” stop, 300 meters walk.
SL commuter train or SJ train from Märsta station.

Address: Steninge Allé 111

Copying

We are happy to help with copying and printing, both in color and black and white, contact the reception.

Pillows

We have embedded with different types of pillows.
Choose which one suits you best!

Recycling

Please help us recycle by placing recyclable items on the desk such as batteries, bottles, cans and newspapers. We will then recycle it for you.

Bed Sheets

We will change your sheets after 3 nights. If you want to change sheets more often or less often, contact the reception.

Hotel Surroundings

Steningevik is located a few hundred meters from Steninge Castle and Steninge Castle Village. Visit the popular “Stenladan”, see more information www.steningeslottsby.se
Steningevik is 3 km from Märsta town centre and 5 km from Sigtuna town. Read more about the picturesque and historic town of Sigtuna and its surroundings on www.destinationsigtuna.se
The “Ingegärd” Trail runs through Steninge, a pilgrimage route that stretches between Stockholm and Uppsala. For more info see www.destinationsigtuna.se/sv/verksamheter/ingegerdsleden/

Parking

Parking at Steningevik is free and you do not need a permit. If you have an electric car, we have 6 charging stations and you charge for a fee (Easy Park).

Reception

The reception is manned 24 hours a day, dial 9 on phone. Here you can get information, print, book a taxi and buy kiosk goods and gift items.

Restaurant

Our restaurant is located in the main building and serves breakfast, lunch and dinner.

Room Service

We offer a menu of light dishes.
Room service is ordered via the reception, dial 9.
95 SEK room service fee will be added.

Smoking

Smoking may only take place outdoors in the designated place.

Safety Deposit

There is a safe deposit box in each hotel room and at the reception.

Shoe Polishing Service

There is a shoe polish machine at the main entrance and shoe care kits available in the hotel rooms.

Spa Lounge

Our Spa Lounge is located downstairs in the main building. There is an indoor pool, men’s and women’s sauna, changing rooms with shower and towels. Bathrobe and slippers are provided in your hotel room.
The Spa Lounge is open 17.00-20.00. Other times can be booked at the reception.
The Spa Lounge can be booked for a group.
We have swimming clothes for loan in the changing rooms and for sale at the reception.

Ironing

Iron and ironing board are provided in the hotel rooms. In some hotel rooms, the ironing board is hanging behind the curtain. If you wish to borrow a Steamer, contact the reception.

Safety and Security

The hotel is certified by Stay Safe Hospitality. This means that we work actively with fire safety, personal safety and information safety. Would you like to know more about our safety program, ask in the reception or read more on our website.
Steningevik is manned 24 hours a day, you can always get in touch with personal,  dial 9 or + 46 8 591 231 50.
In case of emergency and accident, call 112.
A defibrillator and First Aid equipment are available at the reception.

Taxi

It takes about 10 minutes by taxi to Arlanda and to Märsta station from Steningevik. If you wish to book a taxi, we recommend Taxi Stockholm, phone number + 46 8 15 00 00 or book on-line.
Address: Steninge Allé 111

Telephone

To get in touch with the front desk, dial 9.
Steningevik’s phone number is + 46 8 591 231 50
 
Some phone numbers that may be good to have on hand:
SOS Alarm – 112
Healthcare Information – 1177
Taxi Stockholm – +46 8 15 00 00

Newspaper

Morning and evening newspapers are free of charge and are available in the main building, where you can also borrow reading glasses.

Laundry

There is a laundry bag in the closet. Leave your laundry at the reception before 08.00 and you will have it returned by 18.30. For dry cleaning please contact the reception.

TV

Below is a list of available channels.
1   SVT1
2   SVT2
3   Kanal 3
4   Kanal 4
5   Kanal 5
6   Kanal 6
7   Kanal 7
8   Kanal 8
9    Kanal 9
10  Kanal 10
11  Kanal 11
12  Kanal 12
13  INFO KANAL
14  Kunskapskanalen
15  SVT24
16  SVT BARN
17  MTV 00´S
18  France 24
19  History HD
20  NRK1
21  NRK2
22  DR1
23  DR2
24  YLE TV1
25  YLE TV2

Checkout

Checkout time is 10:00 on the day of departure.

Wake Up Call

For wake up calls, please contact the reception.

WiFi

Steningevik WiFi is Steningevik Guest, the password is available at the reception, in the hotel room and in the conference room.
The wireless network is free of charge.